Online Counselling Services in Australia

Mental health doesn’t have to be complicated or expensive.

Here at Safe Place Therapy, we believe that online counselling and Telehealth psychotherapy can be an effective way to get help quickly.

It can be especially helpful for people who are in rural or remote regions, or for those who would prefer online therapy sessions from the comfort of their home.

All of our mental health professionals are able to provide online psychology or counselling anywhere in Australia.

You may begin your journey to healing and happiness by calling us on 0411 791 089 or booking a Telehealth appointment with an expert from our mental wellness team.

Online Counselling at Safe Place Therapy​

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What is Virtual Counselling?

Virtual counselling refers to counselling services rendered through a phone call, video conferencing, email, online chat, or a combination of these technologies. 

Telehealth and Virtual counselling have become increasingly popular over recent years. This approach has long been developed to cater to particular needs, such as: 

  • People who prefer to preserve their anonymity and privacy.
  • Those who live in areas that are far from physical counselling locations, or where local therapists have long waitlists.
  • Working people who want to access mental health support online at a time that is convenient for them.
  • First-time clients who wish to familiarise themselves first with the counselling process and the counsellors. 

We often hear people lamenting their communities’ insufficient mental health resources. That’s why our team aims to bridge those gaps by providing practical, convenient, and affordable online mental health services to our clients.  

We Provide Some of the Best Online Counselling in Australia

Flexible

We are able to provide both individual and couples counselling online and by Telehealth. Many of our Practitioners offer evening or weekend sessions. You can choose whether to have a phone conversation, or meet for a chat via video-call. You can even choose to have some appointments as online counselling sessions, and others as face to face therapy. This is your therapy journey, and it is entirely up to you how we meet.

Secure

At Safe Place Therapy, we use secure and safe video software that exceeds all Australian regulatory standards, so you can be assured that your privacy is protected. Shortly before your appointment, your therapist will email you a Telehealth link that opens to an in-browser application. The easy-to-follow instructions are included in this email.

Effective

Despite not meeting face-to-face, Safe Place Therapy professional counsellors still aim to provide a safe place for you to share your story with us. We have received a huge number of glowing reviews from our clients who love our online counselling services. They have told us that the comfort and privacy of online therapy helped them to open up about their mental health issues during each session. Many of our Telehealth clients have achieved significant progress and breakthroughs that may never have happened had they been left waiting in line for a local therapist.

Affordable

With the rapid rise in Telehealth technologies, Medicare and most Private Health Insurance companies are now willing to provide rebates for online psychologists and therapists. In most cases, Medicare is able to provide up to half of the session cost under a Mental Health Care Plan. For further information regarding Medicare and Private Health Funds, please review our FAQs page, or please contact us on 0411 791 089.

Accessible

Safe Place Therapy are a team of expert therapists and counsellors in Melbourne who are professionally trained and highly experienced in conducting remote counselling services. We have helped clients from all over Australia and internationally through online therapy. However, if you’d feel more comfortable with a face-to-face session, you can also book an appointment at our offices in Melbourne, at Footscray or Epping.

Let's Begin Today

We are not here to judge or lecture you on what to do next. Instead, a call or chat to a counsellor from Safe Place Therapy will make you feel heard, understood, and supported. We will be your companion towards your mental health goals.

Book an online consultation now to experience the different but special services from Safe Place Therapy.

Safe Place Therapy is the place to talk to a counsellor online

Safe Place Therapy is the place to talk to a counsellor online

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This is what makes us special

Affordable and flexible

Our session costs are much more reasonable than others, and we offer low cost options and Medicare rebated sessions.

We are a Safe Place

This is more than just a physical safety, it's about providing trauma support that is non-judgmental and appropriate.

We are in your corner

We want to understand your story and unpack your experience, working with you towards your goals.

Humans first

Our clients love that we don't lecture them or preach as an expert. Our job is to be a human being and work your with you.

Our Therapists